• Bericap
  • Colormatrix
  • DuPont
  • Sidel
  • Uniloy

Supported by

  • Global Dairy Platform
  • Graham Packaging
  • Proleit
  • Sacmi
  • Tate & Lyle

Wednesday 19 June

  • Hotel foyer



  • Coach 1 departs for 30 minute journey to Emmi’s factory at Emmen*.


    Coach 2 departs for 45 minute journey to Emmi’s Kaltbach caves.


    Headquartered in Lucerne, Emmi is the largest Swiss milk processor and one of the most innovative premium dairies in Europe. In Switzerland, Emmi focuses on the development, production and marketing of a full range of fresh dairy products as well as the production, ageing and trade of primarily Swiss cheeses. The focus in fresh products is on lifestyle, convenience and health. In the cheese business, Emmi positions itself as the leading company worldwide for Swiss cheese. Net sales amounted to CHF 2,981 million in 2012. As at 31 December 2012, the company employed just over 5,000 people worldwide.


    Emmi’s factory at Emmen produces many of the company’s fresh products, including mini-yogurt drinks, and has pre-packaging as well as production facilities.

    Dating back to 1953, Emmi’s Kaltbach caves are located deep under Mount Santenberg, in the Canton of Lucerne. The sandstone caves provide a unique environment for the storing and maturing of Emmi’s range of high quality cheeses. Delegates will be taken on a tour of the caves and provided with lunch, during which they will have the opportunity of tasting some local cheeses.


    *Please note that the factory tour is now full, but there are places available on the tour of the Kaltbach Caves. We are keeping a waiting list for the factory visit in case spaces become available on the day, but this cannot be guaranteed.

  • Coaches return to the hotel

  • Zeugheer-Saal


  • Key market trends: the shape of things to come

    Kevin Bellamy, Senior Analyst – Dairy for Rabobank International

  • Global trends in dairy

    Esther Renfrew, Marketing Intelligence Director for Zenith International Ltd

  • Latest product innovations from around the world

    Bill Bruce – Editorial Director of FoodBev Media Ltd, publisher of Dairy Innovation magazine

  • Refreshment break


  • Just when you thought everything that could be invented has been invented…

    Arun Prabhu, Commercial Innovation Director for Arla Foods, Denmark

  • Transforming a business, revitalising a market

    Gerry Doutre, President and Chief Executive Officer of Ultima Foods, Canada

  • Innovative technology for dairy: compression blow forming for sustainable packaging

    Luca Nanetti, Sales & Marketing Manager – Containers and Dairy Division for SACMI

  • Innovating in dairy – gaining the natural advantage within the healthy indulgence sector

    Sue Bancroft, Marketing Director - EMEA for PureCircle Ltd

  • Questions and discussion

  • Close

  • Hotel Foyer

    Cocktail reception

  • Zeugheer-Saal

    AWARDS GALA DINNER including presentation of FoodBev Media Dairy Innovation Awards

Thursday 20 June

  • Registration and refreshments

  • Zeugheer-Saal


  • Welcome and Swiss market overview

    Robin Barraclough, Chief Marketing Officer and Board Member of Emmi


    Panel will discuss key issues facing the industry including growth, marketing, health and the environment as well as future prospects and opportunities

    Robin Barraclough, Chief Marketing Officer and Board Member of Emmi
    Amitabha Ray, Managing Director of Schreiber Dynamix Ltd, India
    Jay Waldvogel, Senior Vice President -  Strategy & International Development for Dairy Farmers of America, United States
    Miles Hurrell, General Manager for Fonterra Middle East, Africa & CIS, United Arab Emirates

  • Hotel Foyer

    Refreshment break


  • A global approach to sustainability

    Rob Cameron, Executive Director of SustainAbility

  • Integrating sustainability across the dairy value chain

    Anne Roulin, R&D Sustainability Manager for Nestlé SA

  • Sustainability of HDPE plastic bottles in milk packaging

    Colin Taylor, Vice President – International Sales for Uniloy Milacron

  • Questions and discussion


  • Effective closure solutions: providing shelf life protection for milk

    Dietmar Menzel, Sales Director for Bericap

  • Aseptic technology: influencing the dairy market switch to PET packaging

    Max Duclot, Vice President – Business Development for Sensitive Products at Sidel

  • Bringolf & Goldroom



  • Maximising the benefit of strategic alliance

    Tomas Melendez, International Director of Grupo Leche Pascual, Spain

  • Technology and product innovation in Japan as a source of future market growth

    Dr Fumiaki Abe, General Manager - Food Science and Technology Institute of Morinaga Milk Industry Co Ltd, Japan

  • Latin America: centre of dairy aspiration

    Eduardo Lloveras, General Manager of Remotti, Argentina

  • A2 milk: bringing consumers back to dairy

    Geoffrey Babidge, Managing Director of A2 Corporation, Australia

  • Questions and discussion

  • Refreshment break


  • Repositioning dairy

    Donald Moore, Executive Director of Global Dairy Platform

  • 'Milk, a force of Nature': a multi-country European campaign to win consumers hearts as well as minds

    Dominique Poisson, Head of Media Services - CNIEL, France

  • Questions and discussion

  • Close

Now in its 7th year, the Global Dairy Congress is designed for industry leaders, suppliers, customers and analysts to gain a complete overview of the latest trends and thinking across all continents from top companies in each region, with extensive time for informal networking and discussion.

Under the theme of Natural opportunity, this year’s event will focus on the keys to future product success and market growth. Exploring the demands of doing  business in an increasingly global economy, it will examine the challenges of developing innovative new products that demonstrate a commitment to health, wellbeing and the environment.

We will be covering a range of topics including market briefings, product innovation, entrepreneurial activity, regional trends and developments, global dynamics,  emerging opportunities and communicating dairy values.

The two day Congress includes:

  • Conference sessions involving many leading producers, suppliers and advisers.
  • Extensive industry networking time with top industry figures.
  • Plant tour hosted by Emmi.
  • Gala dinner and presentation of the 2013 Dairy Innovation Awards by FoodBev Media

Situated on the shores of Lake Lucerne and with views up to the Swiss Alps, Lucerne is the most populous city in north central Switzerland and is seen as the cultural centre of the region. Chapel Bridge, the city’s most famous landmark, is acknowledged as Europe’s oldest covered bridge and dates back to the 14th century. With tourism playing a key role in the local economy, Lucerne hosts numerous cultural events throughout the year, including the Lucerne Cheese Festival.

The Congress will be held at the 5 star Schweizerhof Hotel, which sits on the shores of Lake Lucerne and enjoys magnificent views over the lake and the Alps. With just over 100 guest rooms, a stunning collection of historic function rooms and a range of fitness facilities, the hotel is in a prime location near to the historic old town and within a short walk of the shops and the city’s main railway station.

Lucerne offers excellent rail and road links, with Zurich Airport a 40 minute journey away by motorway

Rail travel information:

A recommended option is to take the train to Lucerne. The railway station at Zurich Airport is located in the basement of “Airport Shopping” opposite Arrival Hall 2.

There are trains from Zurich Airport to Lucerne approximately every 30 minutes.

From 06.13 until 22.13 there is a train at 13 minutes past the hour, every hour, with one change at Zurich main station (journey time is approximately 1 hour, 15 minutes)

From 08.47 until 20.47 there is a direct train to Lucerne at 47 minutes past the hour, every hour. (journey time is approximately 1 hour).

Rail ticket prices:

A single ticket from Zurich Airport to Lucerne Train station is CHF54.00 for 1st Class, and CHF 31.00 for 2nd Class.

The railway station in Lucerne is located on the left side of the lake and is approximately 400 m from the Schweizerhof Hotel.

Timetables and further information is available via http://www.sbb.ch/

An allocation of hotel rooms was originally available at negotiated rates for delegates attending the Congress. We have been advised that our allocation at the Schweizerhof Hotel has been used up. You may still wish to check directly with the hotel regarding general availability, as they may still have rooms but not necessarily at our guaranteed rate.

Congress Hotel:

Hotel Schweizerhof Luzern
CH-6002 Lucerne
Tel: 00 41 (0) 41 410 0 410 Fax: 00 41 (0) 41 410 2 971

Negotiated rates:
Double room for single use, with city views CHF 375 per room per night
Double room for double occupancy with city views CHF 415 per room per night
City tax CHF2.90 per person per night

Room rates include service, VAT and breakfast. These rates are guaranteed for a limited period and subject to availability. Please check with the hotel on current rates and availability.

To reserve a room, please click here for a booking form and fax directly to the hotel.

However, if you need to find alternative accommodation, the following hotels have been recommended to us by a local travel agency in Lucerne. We do not have guaranteed allocations at these hotels, but we understand they may have availability and they are located close to the Schweizerhof Hotel, where the Congress will take place:

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Zenith Global Ltd
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UK tel: +44 (0) 1225 327900
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